Customised training and facilitation

See all training sessions on Concluding a Sale

Sales

Adapting for better sales training

Boost your sales performance

This training will help you learn to decipher the behavioural needs of your prospects and identify their motivational triggers. The training is based on the Marston DISC® method: a tool for better understanding your client or prospect. Use this method to develop your flexibility for better sales.

Objectives of training

  • To understand your sales technique
  • To adapt to the needs of the client/prospective client at each stage of the sales process
  • To be helpful during sales meeting
  • To successfully convince and develop your performance

Who is it for?

This programme is aimed at sales reps who want to reinforce their client relations with a simple and fun method to facilitate sales. 

The Soft Skills covered

Leadership, influence, service, flexibility, communication, adaptability, negotiation, results-orientation

Methods

Prerequisites: no specific prerequisites

Duration:  1 day – 7 hours

Length of access: to be defined together when the offer is validated

Teaching methods: 

  • Individual evaluations:
    “My DISC® sales behaviour”
  • Practice based
  • Fun learning workshops to encourage learning and memorisation
  • Permanent Stop&Go coaching
  • Exercises in groups and sub-groups
  • Application to real cases and situations the trainees have experienced

Programme

1

In advance: individual “My DISC® sales behaviour” evaluation

The Marston DISC® model

The four behavioural profiles: Dominant, Influential, Stable, Conscientious

Strengths and weaknesses of the four behavioural tendencies

Analysis of the individual report “My sales behaviour: better understanding myself in order to adapt”

Fun learning exercises and training in each sequence

Role-playing in groups and sub-groups

Analysis of the individual “My DISC® behaviour profile” reports 

2

Identifying the needs of clients / prospects

Understanding the expectations of the four behavioural profiles in sales: needs, decision-making methods, relationship to time, source of stress.

Recognising the behavioural style preferred by my clients / prospects

Identifying the purchasing behaviour of each behavioural style

Fun learning exercises and training in each sequence

Role-playing in groups and sub-groups

3

Adapting to the needs of the client/prospect

Discovering needs: DISC® training

Presenting your offer: DISC® training

Convincing and responding to objections: DISC® training

Influencing the purchase and concluding the sale: DISC® training

Intensive “4 colours” training: each stage of the sale is broken down into DISC® behaviours and training is adapted to the four profiles

Post-training evaluation quiz

Download the “Adapting for better sales” training sheet

All you need to combine commitment and impact is contained in our MLS® My Learning Store training programmes

Customisable programme

You can build your own training programme based on modules prepared by our training teams and soft skills experts.

Flexible methods

100% in-person? A mix of in-person and e-learning? The choice is yours depending on your needs and constraints

Short formats

Two days, one day, or half a day depending on the constraints of your agenda. Short learning modules which reflect trainees’ attention spans!

Interactive approach

Practice and discussion are at the heart of our training: quizzes, games, role-playing, and more.

Contextualisation

Our training sessions are PowerPoint® free zones! Lessons are communicated through real life situations the trainees face.

Impact

Trainees are engaged and their skills increase! 

Do these programmes only partly correspond to your needs?
Contact us so we can build a customised training plan!